One of the many benefits to our Software Maintenance Agreement (SMA) is to be able to receive regular upgrades. Here is a list of recent upgrades, and what they have included.
It is important to know that all upgrades include the prior upgrades features and fixes. It is not necessary, in most cases, to install each upgrade to get to the most current release.
In order to insure a successful upgrade or install take a moment to review the following recommendations.
Prior to providing an upgrade, Component Control requires that the upgrade be initially done in a Test environment. A test environment should be setup with its own database (copy of Production) and will be upgraded to the version of the latest release. It is important that once the Test environment is upgraded, that you test all of your critical business processes and all custom documents and reports to ensure compatibility. By having a test environment, you can be assured that the upgrade you are about to receive will not disrupt your Live Production environment. If you do not already have a test environment, please contact a Network Services technician.
Make sure that you have a viable database backup. If you require assistance please contact Customer Care to request a backup evaluation.
Firebird Only: Perform regular database maintenance. Regular database maintenance allows your database to always be in top condition and will also assist in reducing your down time during the upgrade process. If you would like our Network Services department to assist you please contact a technician to request service.
Oracle Only: Ensure that you are running on Oracle Database 11g. The current release of Quantum requires this version of the Oracle database software. If you are not running Oracle 11g, please contact a Network Services technician. Also, Microsoft .NET 4.0 and Oracle Administrator client version 220.127.116.11 are required for the Quantum Control client software.