Component Control Customer Support

Quantum version 12.8.4 is now available - see release notes »

New features in Quantum 12.5 include RFQ Manager, Mobile Warehouse, and the Quantum Notification Portal. SMA customers schedule your free upgrade here.

Have you visited our free Quantum webinar library?

There are now more than 40 free recorded webinars on Quantum products and capabilities. Watch at your own pace to learn about Component Control’s latest products, find out tips and tricks for your existing modules, and discover new modules.

Request Library Access »

Advanced Services


Component Control’s Advanced Services department can assist Quantum users to refine and optimize their current operations.

The Advanced Services department offers a top-down analysis of your current operation, process by process, to determine best practices as well as which additional modules can optimize and bring your business to a new level.

For custom programming contact our Professional Services Department directly at 619-696-5405.

Event Manager

Advanced Services offers consulting services to train and create custom Event Manager scripts to your requirements as well as initial setup, process configuration, and Document Imaging integration.

Upgrade Support

Advanced Services offers on-site support for Quantum and Oracle upgrades. This allows the least amount of impact on your daily business by dealing with upgrade issues quickly and efficiently on-site.

Performance Evaluation

Whether you are on Oracle or Firebird, Advanced Services can evaluate your Quantum database performance based on years of experience and success.

Disaster Recovery

Advanced Services can assist in planning for disaster recovery. No matter what your budget there are many options to chose from to insure that your business will remain operational after a disaster.

Reporting Planning

Developing a reporting plan can be difficult. Advanced Services offers reporting analysis using Integrated Crystal Reports and Forms Designer reports and Event Manager to create a robust informative reporting scheme.

Quantum Dashboard

Make Key Performance Indicators or work processes visible on your desktop using Quantum’s Dashboard. Advanced Services can assist in installing and creating what you would like to see in your Custom Dashboard.


Contact Advanced Services

Phone: (619) 696-5405
Email: profservices@componentcontrol.com
Or fill out the Advanced Services Request form.